Summary

We have come to the end of the training session. In this session, we learnt that email is the fastest way of communication that can be sent to many people at the same time.

We also learnt that the structure of an email comprises of address field, subject line and main body.

We learnt certain guidelines that should be followed to write a good email. The guidelines stated that an email should not have excessive usage of capitalisation and punctuation. Moreover, the tone of the mail should always be polite and never abusive.